The challenge

Street Health clients live on the margins of society, and one of their biggest challenges is to have proper identification. They may not have their ID, whether that be a birth certificate, health card or others. In addition, they provide a service where clients can safely store their ID. Street Health wanted a system to manage ID application requests, and a separate service to store ID for clients, so that it can be kept in a safe place.

Street Health wanted to merge three separate, outdated Access Databases to have a one new online system that could handle the administration of ID. It was also important to have the ability to update the system through only a web browser and that all of the data be as secure as possible to protect the privacy of their clients.