The challenge

The Children's Foundation provides grants to low-income families that help children participate in sports, music, dance and other programs. They wanted to upgrade a system that manages this process as it was unable to handle the new demands being put on it. There were also several changes in process that needed to be put into the system as well.

Another important goal was to ensure that clients who have limited access to computers would be able to interact with the system and upload documents using a cell phone.